Frequently Asked Questions

What services does IQ Domestic Relocation offer?

IQ Domestic Relocation specializes in moving household items from one location to another within the same country. Our services include packing, loading, transportation, unloading, and unpacking of your belongings. We also offer additional services such as furniture disassembly and reassembly, and temporary storage solutions.

How do I get a quote for my domestic move?

To get a quote, you can fill out our online form with details about your move, including origin and destination addresses, the size of your home, and any special items you need to move. Alternatively, you can call our customer service team, and they will guide you through the process and provide you with a detailed quote based on your specific requirements.

How far in advance should I book my move?

We recommend booking your move as soon as you know your moving date. Ideally, try to book at least 4-6 weeks in advance, especially during peak moving seasons (summer months and end/beginning of months). However, we understand that sometimes moves happen unexpectedly, and we'll do our best to accommodate your needs even on short notice.

Do you provide packing materials?

Yes, we provide all necessary packing materials including boxes, bubble wrap, packing paper, and tape. If you prefer to pack your items yourself, we can supply you with these materials at an additional cost. Our professional packers are also available to handle the entire packing process for you, ensuring your belongings are safely prepared for the move.

How do you ensure the safety of my belongings during the move?

We take great care to ensure the safety of your belongings. Our team uses high-quality packing materials and techniques to protect your items. All our vehicles are equipped with proper securing equipment to prevent shifting during transit. Additionally, we offer insurance options to provide extra peace of mind. Our experienced movers are trained in proper handling techniques for all types of household items, including fragile and valuable pieces.

Can you move specialty items like pianos or antiques?

Yes, we have experience in moving specialty items such as pianos, antiques, artwork, and other valuable or delicate pieces. Our team is trained in proper handling techniques for these items, and we use specialized equipment when necessary. Please inform us about any specialty items during the quoting process so we can ensure we have the right equipment and expertise for your move.